Capture your tribal knowledge

Your best operators know how to handle every scenario. We turn that expertise into software that runs the same way every shift, survives turnover, and scales with your business.

Work Delegation

Automated task routing and workload balancing that removes managers from day-to-day assignment.

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Batching Automation

Batching rules that turn your best operators' strategies into consistent system logic.

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Workflow Automation

Status flows for holds, QC, VIP handling, and backorder logic. Layered on top of your OMS.

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Packing Stations

Standardized pack flows and printer mapping so every station runs the same process.

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Box Sizing

ML-powered packing recommendations that learn from your data to reduce dimensional weight costs.

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Inventory Management

Real-time inventory accuracy with lot tracking and auditable adjustments.

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Document Generation

Unified pick lists, manifests, and packing slips that embed your processes into every print job.

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Channel Fulfillment

Channel-specific workflows for TikTok, wholesale, and subscriptions that scale without specialized staff.

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Reporting

Centralized reporting with demand planning, landed costs, and operational truth in one place.

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Cross-carrier rate shopping

FedEx One Rate, USPS Cubic, UPS Simple Rate, regional carriers. We compare every carrier and parcel type using your real packs and pick the cheapest for each shipment.

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Cross-system data cleanup

DIMs in NetSuite never reach ShipStation. Tags get stripped at the integration boundary. We trace every field, fix the mapping, and stop the manual re-entry.

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ShipStation automation rules

Audit every rule against real order data. Cut the dead rules, fix the conflicting ones, document the rest.

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Why Go Topo

Built on top of your existing stack

We automate fulfillment on top of the tools you already run: Shopify, ShipStation, NetSuite, your OMS/WMS/IMS, and 3PLs. No platform switch required.

Faster

New hires follow the system, not shadowing

Durable

Processes survive turnover and scaling

Consistent

Every shift runs the same optimized workflows

Ready to lock in your best practices?

We'll help you turn your best operators' knowledge into software that scales.

Schedule a call